Reviews
05/05/2014
Provided by SuperpagesNew Dragon food is good and the prices ok, however their customer service need HELP. The I quote "Boss Lady" that answered the phone is very rude, My staff and I order from New Dragon at least twice a week and my residents almost everyday that will end today. My order was incorrect I'm deadly allergic to Shellfish and would never order shrimp fried rice, but when my delivery arrived it was shrimp fried rice instead of the chicken fried rice. The "Boss Lady" told me that she didn't care if I was allergic they didn't make the mistake and they would not refund me or have someone come back to replace my order. I tried to speak and she wouldn't let me speak and she hung up on me. I've worked in the service industry for over 30 years and have dealt with all walks of life but I refuse to deal with someone that feel that they can talk and treat me however they want and think that I'm going to continue my services with them. SO NEW DRAGON "BOSS LADY" YOU'VE LOST 8 CUSTOMERS AND COUNTING
Details
Phone: (404) 350-8733
Address: 1170 Collier Rd NW, Atlanta, GA 30318
More Info
- General Info
- Have the best Chinese & Thai food in Atlanta delivered right to your door - or we'll have it ready for you to pick up. Order online and earn reward points you can redeem for FREE prizes!
- Payment method
- master card, visa, amex
- Price Range
- $
- Neighborhoods
- Northwest Atlanta, Underwood Hills
- Categories
- Other Information
Cuisines: Asian, Delivery, Take Out, Thai, Chinese
Price Range : Below Average
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